Our Privacy Policy

Updated on 11/29/2023

1. Introduction
Welcome to TheRealInsuranceLady.com. We are committed to protecting your privacy and providing a
safe online experience for all users. This Privacy Policy outlines our practices regarding the collection,
use, and disclosure of your personal information.

2. Information We Collect
We may collect various types of information when you visit and use our website, including:

  • Personal Information: Name, email address, contact details, etc.
  • Log Data: Information about your device, IP address, browser type, pages visited, and the time and date of your visit.
  • Cookies: We use cookies to enhance your browsing experience and collect additional data.

3. How We Use Your Information
We use the collected information for various purposes, including:

  • Providing and improving our services.
  • Customizing content and announcements
  • Communicating with you about your healthcare products and services.
  • Analyzing website usage and trends.

4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we
may share your information with trusted third parties who assist us in operating our website or servicing

5. Your Choices
You can control the information we collect by adjusting your browser settings, deleting cookies, or
opting out of certain data collection. However, some features of the website may be limited if you
choose not to provide certain information.

6. Security
We take reasonable measures to protect the security of your personal information. However, no
method of transmission over the internet or electronic storage is completely secure, and we cannot
guarantee absolute security.

7. Links to Third-Party Websites
Our website does not contain links to third-party websites.

8. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal
information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon
posting the updated policy on our website.

10. Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at (713) 367-1161.

Frequently Asked Questions

Learn about common questions that our clients ask us over the phone when picking an insurance plan and learning more about our services. 

If you have additional questions, or need further elaboration on something, please let us know by calling our phone during regular business hours: (713) 367-1161

The best, most efficient way of making changes or updating information on your insurance policy is to call us directly! You may call us during regular business hours at (713) 367-1161.

In receiving an income verification via phone call or letter, please call us immediately to speak to one of our helpful agents. We will help you as quick as possible! Call us at (713) 367-1161.

In the case of the marketplace contacting you, please let them know that you have an assigned insurance agent with T.R.I.L who acts on your behalf.

Typical shipping and delivery times for your insurance cards is within 2 to 3 weeks. If you have not received your insurance cards by then, please get in contact with your insurance agent, or give us a call at (713) 367-1161.