Frequently Asked Questions

Learn about common questions that our clients ask us over the phone when picking an insurance plan and learning more about our services. 

If you have additional questions, or need further elaboration on something, please let us know by calling our phone during regular business hours: (713) 367-1161

The best, most efficient way of making changes or updating information on your insurance policy is to call us directly! You may call us during regular business hours at (713) 367-1161.

In receiving an income verification via phone call or letter, please call us immediately to speak to one of our helpful agents. We will help you as quick as possible! Call us at (713) 367-1161.

In the case of the marketplace contacting you, please let them know that you have an assigned insurance agent with T.R.I.L who acts on your behalf.

Typical shipping and delivery times for your insurance cards is within 2 to 3 weeks. If you have not received your insurance cards by then, please get in contact with your insurance agent, or give us a call at (713) 367-1161.

Affordable Insurance for Everyone. Period.

95% of our clients qualify for FREE health insurance! Contact TRIL Now for a FREE quote to see if you qualify!

Join over a 60,000 Happy Clients

If you are in need of health insurance in Abilene, Texas, contact The “REAL” Insurance Lady. With a FREE quote, we can assess your insurance needs and determine if you qualify for FREE insurance.